Contractor resource

Manufacturer technical support contacts

Direct tech-support phones and emails for irrigation and lighting brands we carry — not store customer service.

1 Find the brand

Jump A–Z to the manufacturer of the controller, valve, or fixture you are installing.

2 Call the factory tech line

Use the published phone or email for programming, wiring, and troubleshooting — not order status.

3 Need the store instead?

Orders, shipping, and quotes stay with Big Irrigation. Open Contact us and we will help.

A

B

C

D

F

G

H

I

K

L

N

O

R

S

T

U

V

W

Z

Manufacturer tech support FAQ

Is this Big Irrigation customer support?

No. This directory lists manufacturer technical support contacts for irrigation and lighting brands we sell. For orders, shipping, or store questions, use the Contact us form on this page or visit https://bigirrigation.com.au/contact/.

What is the difference between tech support and customer support?

Technical support helps with product installation, programming, troubleshooting, and specifications. Customer support typically handles orders, returns, and account questions. We list tech lines when the manufacturer publishes them separately.

How do I reach Hunter technical support in Australia?

Hunter Australia / Pacific Rim technical support: (02) 8294 7781, Monday–Friday 8 a.m.–6 p.m. Australian Eastern Time. Hydrawise and FX Luminaire use the same Hunter Australia line.

How do I reach Rain Bird technical support in Australia?

Rain Bird Australia: 1800 424 044.

How do I reach Vista Pro Lighting?

Vista Professional Outdoor Lighting factory: (800) 766-8478, Monday–Friday 8 a.m.–4 p.m. Pacific Time. Also (805) 527-0987 or email@vistapro.com.

How do I reach Brilliance LED?

Brilliance LED: (800) 867-2108 or info@brillianceled.com for product features and installation questions.

Need Big Irrigation instead? Orders, shipping, and quotes stay with us — factory lines above will not see your order.

Store contact page

Review us on TrustpilotTrustpilot